Graham Roberts-Phelps explains how to relate to your potential clients, and the importance of good customer service when selling.
Brilliant Customer Service is a UK based company offering a range of services for organisations and companies to enhance and improve their customer service standards, systems and skills.
This includes a range of unique and proven training courses, at-the-desk skills coaching and consulting services to help organisations become more customer centric. These are delivered by a growing number of experienced and expert consultants and trainers.
We have a ten year proven track-record of delivering great live training, coaching and consulting. Our approach is to instruct and inspire, with a focus on learning content that is informative, relevant and practical.